FAQ

Road Freight FAQ

Learn about routes, transit-time scope, equipment and quotations.

Which countries do you serve?

Iran, Kazakhstan, Kyrgyzstan, Uzbekistan, Tajikistan and Turkmenistan. Central Asian routing and transit time are provided with the formal quote.

Which border gateways do you use?

Wuqia / Irkeshtam and Khorgos.

What are the transit times to Iran?

Published ranges apply only to Wuqia / Irkeshtam. Khorgos transit time is provided with quote.

What is the difference between Direct and Transload?

Direct means one transload in Bukhara. Transload means Osh and Bukhara, or at the Iran border.

What type of truck is used and how much can it carry?

Tilt / curtain-side semi-trailers, up to 96 m³ and 25 tons per truck. General cargo only.

Do you provide door-to-door service or destination clearance?

No. Service is warehouse / terminal to destination terminal. No DDP or destination customs clearance. The buyer clears Iran shipments at Sarakhs or Lotfabad.

What is included in the freight quote?

Included: full freight, China-side warehousing, loading, China export declaration and foreign transit agency fees. Excluded: destination clearance, insurance, inspection, securing / lifting, extra overseas costs and over-limit charges. The customer pays the 0.4% Kyrgyzstan tax only for Wuqia / Irkeshtam shipments routed through Kyrgyzstan.

Is TIR available and are prices published?

TIR is available; the vehicle is sealed at origin, reducing but not eliminating transloads. It does not change transit time or price. Rates are not published. Formal quotations are sent by email with a reference number and validity date.

Have a shipment question?

Contact us ↗